F.A.Q.s

What is self storage?
Alligator's self storage centres are large, secure, heated facilities with the inside laid out like a hotel - corridors with rooms on either side. Our secure rooms are ideal for business and/or personal storage use. The rooms are available in 25 different sizes and are all 8 feet high enabling you to utilise all of the space in your room.

What are the rooms like?
Constructed of steel our rooms and lockers are clean, dry and totally secure. For customers storing files we can install shelving to ensure the most efficient use of space.

How private are they?
You lock your own room with your padlock and you keep the only key. We also employ a unique PIN code access system so only you or your authorised representatives have access to your room.
This ensures confidentiality and security - essential if you need to store sensitive documents.

How secure are they?
Our self storage facilities are protected by 24hr electronic security, closed circuit television (CCTV) and central station linked alarms using the BT RedCARE system.

Can I access my room when I want?
You (or your authorised representative) have unlimited access to your room during opening hours with your own access code to the building. We do not charge for access. All we ask is that you sign into the facility on each occasion and sign out on departure.

How long can I stay for?
You decide. You may occupy a storage room for a few weeks or as long as you like.

How do I pay?
You deposit 4 weeks' rental as a refundable security deposit and pay on a 4 weekly basis for as long as you require. Our charges are inclusive of fees, rates, lighting and security. There are no hidden extras.

What about insurance?
We offer insurance cover at very competitive rates designed for goods in storage at our facility.

Can you help me move in?
We have researched removal man with van companies locally and we can recommend removal companies for furniture or office equipment. You may use your own couriers for delivery or retrieval. On site there is an assortment of easy to use moving equipment at your disposal free of charge. There is also a full range of packing materials (boxes, tape and bubble wrap) for sale in reception.

How flexible is Alligator Self Storage?
Very. Not only can you reserve a space in advance that we can hold for up to 6months, but you have the option to increase or decrease your storage space as you require. You will only pay for the space you need.

The staff at Alligator Self Storage are local and have been trained to provide you with expert advice on the size of room that you require and how best to pack your room.